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Our Services
All enrolled UMass Boston students, regardless of their insurance status, are eligible for our services at no cost. During your consultation, we will work with you to determine the most suitable support options based on your needs.
Contact Us
We’re here to support you! For any questions or to book an appointment, you can reach us by any of the following ways:
- Calling (617) 287-5690
- Emailing counseling.center@umb.edu
- Walking into our office during our hours of operation on the 2nd Floor of the Quinn Administrative Building
Office Hours
Routine and front desk office hours run from Monday-Friday between 8:30 a.m. to 5 p.m., when the University is open. We are closed on Saturdays. Sundays, and holidays.
The Counseling Center has limited operations for telehealth counseling only on: Mondays – Wednesdays between 5 p.m. to 7 p.m. The last week in December and the first week in January each calendar year, Spring break each calendar year and, the week of Memorial Day (after commencement and before Summer Sessions) each calendar year.
Getting Started with Counseling
If you're interested in counseling, your first step is to schedule an initial consultation with one of our clinicians. During this session, we'll discuss your concerns and explore the best options for support. Our team is committed to helping students identify and access the most appropriate services for their unique situations, which may include follow-up sessions at our center. We will assess these options further in the consultation:
- A consultation, by appointment, to determine treatment needs and options
- Brief and focused individual therapy
- Emergency/crisis intervention
- Assistance with referrals for accessing care off-campus
- Assistance with medical documentation and referrals to on-campus supports
- Outreach events, groups and workshops
- Medication evaluations
- Educational materials
Emergency Services
Whether or not you are a current patient at the center, we have options for same day crisis support by walking in during our office hours, or calling our 24/7 crisis phone support at 855.634.4135